Privacy Policy

This website serves as a comprehensive digital platform designed to make browsing products, interacting with our team, and completing purchases simple and reliable. It integrates technical systems, online content, communication tools, and transactional functions into one accessible environment, supporting users from their first visit through ongoing engagement. In this Privacy Policy, the term “Service” refers to the entire website, including all pages, tools, messages, and activities available through it. The purpose of this policy is to clearly explain how information is collected, used, stored, protected, and, when necessary, disclosed as users navigate the Service, place orders, contact us, or otherwise engage with the platform. Whenever personal data is involved, the practices described here apply and take precedence over any other statements on the site.

We encourage users to read this Privacy Policy carefully to understand how their information is handled. By continuing to use or access the Service, you confirm that you have reviewed and agreed to these practices. Personal information generally refers to data that can identify an individual directly or indirectly, either alone or in combination with other data. Information that has been anonymized or aggregated so that it can no longer be linked to a specific person is not considered personal information under this policy. The types of data collected and the ways it is used may vary based on user interaction, geographic location, and applicable legal requirements.

To provide essential functionality and maintain operational efficiency, certain information is collected for business purposes. This may include names, email addresses, phone numbers, and billing or shipping details required to process orders, manage delivery, and provide customer support. When a purchase is made, transaction data such as order contents, payment confirmation, and shipping status may be recorded to ensure accurate fulfillment. Users who create accounts may have login credentials, saved addresses, preferences, and settings stored to facilitate faster and more convenient future interactions.

We also gather information regarding Service usage. This includes pages visited, products viewed, items added to carts, completed purchases, and returns. Messages sent through email or other communication channels may be retained to respond to inquiries and maintain service quality. Additionally, technical data is collected automatically through cookies, analytics tools, and server logs. These tools may capture information such as device type, browser version, IP address, session duration, and general usage patterns. Such data helps monitor performance, enhance security, improve functionality, and better understand user interactions with the Service.

Information may be collected directly from users, through automated technologies, or via trusted third-party partners supporting our operations. Data from different sources may be combined to improve reliability, prevent fraud, resolve issues, and enhance features. Collected information is used to process transactions, manage shipping and returns, provide support, send service-related updates, recommend products, and deliver marketing communications where permitted by law. It may also be used to comply with legal obligations, enforce policies, and protect the rights and safety of users and the platform.

Certain data may be shared with third-party service providers assisting with payment processing, order fulfillment, hosting, analytics, and technical support. Providers receive only the information necessary for their specific functions and are expected to protect it appropriately. Data may also be disclosed when legally required or in the event of a business transaction, such as a merger, acquisition, or asset transfer. Links to external websites may be included in the Service; however, these sites operate independently and follow their own privacy practices.

The Service is intended for individuals aged sixteen and older, and we do not knowingly collect personal information from children. Parents or guardians who believe that a minor has provided data may contact us to request its removal. Reasonable administrative, technical, and physical measures are in place to protect personal information, though no system can guarantee complete security. Data is retained only as long as necessary to fulfill the purposes outlined, comply with legal obligations, and support legitimate business needs. Depending on local laws, users may have rights regarding their personal data, including requesting access, correction, deletion, limiting certain uses, or opting out of communications. Identity verification may be required to process such requests. This Privacy Policy may be updated periodically, and the latest version is always posted on the website. Questions or concerns can be addressed by contacting loungesfly@outlook.com.