Cancellation

Our goal is to move every order into fulfillment promptly and efficiently, ensuring that products begin their journey to customers without unnecessary delays. Once an order is completed, it is automatically sent to our Fulfillment Center and enters the processing and packing workflow. Because this system operates immediately, orders cannot be modified after submission. This means items, quantities, sizes, payment information, billing or shipping addresses, or even order cancellations cannot be changed once checkout is complete. Taking a few extra moments to verify all details before finalizing a purchase is therefore essential.

Customers are encouraged to double-check that product selections, measurements, quantities, and personal information are accurate before placing an order. Confirming these details in advance helps prevent issues that cannot be corrected later and allows the fulfillment team to prepare shipments efficiently and without interruptions.

To maintain a fair shopping environment, certain items may be subject to purchase limits. These restrictions are designed to provide as many customers as possible with the opportunity to purchase popular, limited, or exclusive products. We monitor transactions and may restrict quantities when necessary, including identifying and blocking orders placed through automated tools, bots, or other methods intended to gain an unfair advantage.

Quantity restrictions may be applied per order, per customer, or per household. In some cases, shared information such as payment method, billing address, shipping address, email address, or other order details may be used to determine if multiple purchases are connected. These measures help ensure inventory is distributed evenly and that products remain accessible to a wider audience.

Orders exceeding stated limits or violating purchasing guidelines may be canceled, even after submission. If an order is canceled, a temporary authorization charge may appear on the payment account; such pending charges are typically reversed within three to seven business days, depending on the customer’s bank or card issuer.

Attempts to circumvent purchase limits are taken seriously. Using multiple accounts, changing personal or delivery information to appear as different buyers, submitting duplicate orders, or employing other tactics to bypass limits may result in the cancellation of all related orders. Repeated or severe violations could also lead to restrictions on future purchasing privileges.

Bulk orders are subject to additional review. These usually involve more than six units of the same product or orders intended for resale. Bulk purchases may be modified, restricted, or canceled, and special terms may apply. Such orders may not qualify for standard promotions or discount codes, and additional shipping or handling fees could apply due to increased logistical requirements.

These guidelines are designed to promote fairness, efficiency, and accessibility for all customers. By carefully reviewing order details and respecting purchase limits, shoppers help ensure a smoother ordering process and a positive experience for the entire community.